Standard King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Ac Hotel Carlton Madrid By Marriott
A quietly efficient four-star in Madrid's arts district, a short walk from Atocha station and the Reina Sofía.
- 6-minute walk to Reina Sofía museum
- Free Wi-Fi throughout
- Air conditioning in every room
8.7
Great
1522 reviews
Booking.com 8.7 · 1522 reviews
About
Ac Hotel Carlton Madrid By Marriott
AC Hotel Carlton Madrid sits on Paseo de las Delicias, roughly six minutes on foot from the Museo Nacional Centro de Arte Reina Sofía. It's a straightforward, business-minded four-star with 122 rooms, a restaurant, a bar, and a small fitness centre. The location is the quiet trump card: Atocha station and the Prado are both within easy walking distance, while the city centre is a bit further out.
The hotel keeps things practical rather than flashy. There's 24-hour reception, express check-in and check-out, luggage storage, a business centre, and an electric vehicle charging station. Rooms come with soundproofing, mini-bars, and flat-screen TVs, and the recently renovated ones draw particular praise. Breakfast is a recurring highlight, as is the multilingual, attentive staff.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent location near Atocha and museums — The hotel is about a six-minute walk from the Reina Sofía and close to Atocha station and the Prado Museum, making it easy to reach by train and to explore the city's cultural highlights.
- Clean, quiet, and comfortable rooms — Guests repeatedly mention spotless rooms, good soundproofing, and comfortable beds, with several noting recently renovated bathrooms and modern fixtures.
- Helpful, multilingual staff — The team is consistently described as polite, friendly, and attentive, with one guest noting that staff speak French.
- Solid breakfast selection — The breakfast buffet earns regular praise for its variety, including pastries and other tasty options, served with care.
–
Worth weighing
3 to weigh- Rooms score lower than the rest — The rating for rooms and cleanliness is a 7, notably lower than other categories. While many guests are satisfied, a few mention minor issues like a missing door between the room and bathroom.
- Away from the historic centre — The hotel is close to the station and museums, but several guests note it's a bit far from the main city centre. You'll likely need public transport for the central sights.
- No pets allowed — The hotel policy is no pets, so you'll need to make other arrangements if you're travelling with an animal.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Queen Room Guest room 1 Queen
- 1 Double bed
- Shower
- Heating
- Air conditioning
Superior King Room Guest room 1 King
- 1 King-size bed
- Heating
- Air conditioning
Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Standard Plus Twin Room
- 2 Single beds
- Heating
- Air conditioning
Standard Plus King Room
- 1 Double bed
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Flat-screen TV
- Electric kettle
- Free toiletries
- Ironing facilities
Food & Drink
- Restaurant
- Bar/Lounge area
- Coffee shop
- Room service
Services
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Currency exchange
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business & Events
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Wellness & Leisure
- Fitness centre
- Leisure/TV room
Accessibility & Family
- Cots
- Lift
Safety & Security
- Smoke detectors
- Fire extinguishers
- Security
- Safe deposit box
- No smoking on site
Parking & EV
- Electric vehicle charging station
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 1,522 reviews
Booking.com · 8.7 · 1522 reviews
8.7Verified guest“Very clean and excellent value. The location was superb, right next to the railway station and Madrid's Atocha train station. Breakfast had a great variety, including pastries and tasty options, served by polite staff.”
8.7Verified guest“I stayed here with a friend. The room felt modern and updated, with bright windows and nice linens. Staff were efficient and everything was excellent. Location was great, a short walk from the Prado Museum. The place looked good – no complaints, definitely recommend.”
8.7Verified guest“After a previous stay in Madrid, this hotel offered a modern room and very good cleanliness. The staff were lovely and helpful.”
8.7Verified guest“Chose this hotel for its proximity to my meeting venue and Atocha station. Everything was very good – a quiet room, a wide, comfortable bed, and a workspace. The bathroom was large with all the essentials, especially the shower. Just what you need at the end of the day.”
8.7Verified guest“My partner and I picked this hotel for several reasons. First, it was close to Atocha station since we were arriving by AVE, and also near Circo Price where we had a concert – both just a stone's throw away. The group we were with stayed in the same hotel, which was a bonus. Second, the staff were kind, friendly, and attentive to all our questions. Third, the breakfast was fabulous on both mornings. The room was spacious with a very comfortable, quiet bed. Getting around the city was easy too.”
8.7Verified guest“Got an upgrade to a Deluxe room with a great bathroom and excellent breakfast.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Culture: The Reina Sofía is a six-minute walk away, housing Picasso's Guernica. The Prado Museum – with its Velázquez and Goya masterpieces – is also within easy reach.
Transport: Atocha, Madrid's main railway station for high-speed AVE services, is just a short walk. Local metro and bus connections make getting around the city straightforward.
City Centre: The historic heart of Madrid is further afield, but the metro and buses from Atocha will get you to Puerta del Sol and Gran Vía in around 15 minutes.
Paseo De La Delicias 26, Madrid, Community of Madrid, 28045, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 122 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 12:00.
Is the hotel close to Atocha train station?
Yes, the hotel is a short walk from Atocha station, making it easy for travellers arriving by train.
Does the hotel allow pets?
No, pets are not allowed at this hotel.
What dining options are available?
The hotel has a restaurant and a bar/lounge area. Breakfast is served and receives good reviews from guests.
Does the hotel have a fitness centre?
Yes, there is a fitness centre available for guests, and it has been described as comfortable.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the hotel. Some guests have noted free internet in the lobby area.
The bottom line
A dependable, well-run choice for travellers who value a quiet, clean room near Atocha station and Madrid's top art museums. It won't dazzle, but the location, breakfast, and staff are consistent draws.
8.7Best for museum-goers and train travellers wanting a calm base.
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